06-17-2009 02:45 PM
I have the following configuration.
When I add a user and connect the device via BB manager the device syncs to exchange. When I disconnect i lose the sync. I have port 3101 opened and pointing to the server. Any suggestions?
Solved! Go to Solution.
06-18-2009 05:53 PM
first and foremost, close port 3101 inbound. TCP Port 3101 only needs to be opened outbound; READ
Does the user have the proper BlackBerry Enterprise Data plan for their device?
06-22-2009 05:27 PM - edited 06-22-2009 05:28 PM
Sorry the port is only opened for outbound.
Well thank you. Even though I had called Verizon once to confirm the data plan previously I got a totally different answer from them the second time and ofcourse that was the problem.
Sometimes it pays to triple check the obvious.