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New Contributor
Posts: 5
Registered: ‎02-13-2012
My Device: Bold

Calendar invites are blank emails

Good day,

 

My setup is as follows :

Microsoft Exchange Server 2007 with BES Express Server 5. We are experiencing an issue where when a user sends a meeting request from their BB externally the meeting request is delivered as a normal blank email. When sent internally it delivers as a normal meeting request.

 

I have checked all the settings on forums for receiving meeting requests and that is all in order, this affects all users on our BB server

 

Any help would be appreciated.

Guru III
Posts: 31,018
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Calendar invites are blank emails

you have to allow outside invites on exchange for it to work

 

 

 




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New Contributor
Posts: 5
Registered: ‎02-13-2012
My Device: Bold

Re: Calendar invites are blank emails

ok how do I check to ensure that is enabled?

Guru III
Posts: 31,018
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Calendar invites are blank emails

see if this helps

Article ID: KB20866

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 5
Registered: ‎02-13-2012
My Device: Bold

Re: Calendar invites are blank emails

YEah that I have checked and they are correct as per that doc :

 

AutomateProcessing                  : AutoUpdate

AllowConflicts                      : False

BookingWindowInDays                 : 180

MaximumDurationInMinutes            : 1440

AllowRecurringMeetings              : True

EnforceSchedulingHorizon            : True

ScheduleOnlyDuringWorkHours         : False

ConflictPercentageAllowed           : 0

MaximumConflictInstances            : 0

ForwardRequestsToDelegates          : True

DeleteAttachments                   : True

DeleteComments                      : True

RemovePrivateProperty               : True

DeleteSubject                       : True

DisableReminders                    : True

AddOrganizerToSubject               : True

DeleteNonCalendarItems              : True

TentativePendingApproval            : True

EnableResponseDetails               : True

OrganizerInfo                       : True

ResourceDelegates                   : {}

RequestOutOfPolicy                  :

AllRequestOutOfPolicy               : False

BookInPolicy                        :

AllBookInPolicy                     : True

RequestInPolicy                     :

AllRequestInPolicy                  : False

AddAdditionalResponse               : False

AdditionalResponse                  :

RemoveOldMeetingMessages            : True

AddNewRequestsTentatively           : True

ProcessExternalMeetingMessages      : True

DefaultReminderTime                 : 15

RemoveForwardedMeetingNotifications : False

Identity                            :

New Contributor
Posts: 5
Registered: ‎02-13-2012
My Device: Bold

Re: Calendar invites are blank emails

Hi this issue is still not resolved, anyone with possible suggestions would be greatly appreciated.

 

Guru III
Posts: 31,018
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Calendar invites are blank emails

have you tried enabling EWS? I have seen a few that it works better

 

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB20157

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V