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New Member
toisupport
Posts: 2
Registered: ‎05-08-2012
My Device: 9300

Can't Upgrade off of 5.0.3 MR1 (Bundle 19)

Hello,

 

I'm currently trying to upgrade BES Express 5.0.3 to 5.0.3 MR7.

 

I originally was on 5.0.3 (Bundle 12) and upgraded to MR1 (Bundle 19) without issue.

 

However, I cannot proceed to any MR above -- everything requires bundle 33 as a minimum.

 

Searching Google, I've found a different manual for MR2 that mentions Bundle 19 http://docs.blackberry.com/en/admin/deliverables/38045/BlackBerry_Enterprise_Server_Express_for_Micr...

 

However, the manual listed with the MR2 download listed on the SWDownloads site doesn't -- it only mentions 33 and 41. I also noticed it was published before (May 12 2011) the MR1 download (Sept 06 2011).

 

Have I missed something obvious? Or has the wrong version of MR2 been uploaded to the download site?

 

Thanks!

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Can't Upgrade off of 5.0.3 MR1 (Bundle 19)

[ Edited ]

apply SP3 first and then apply MR of choice.

 

are you getting the express version? the full BES installer will not work.

 




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New Member
toisupport
Posts: 2
Registered: ‎05-08-2012
My Device: 9300

Re: Can't Upgrade off of 5.0.3 MR1 (Bundle 19)

I started with base SP3 (file name was BESX_express_5.0.3.zip).

 

It is the Express version, and I have already successfully performed an update from SP3 to SP3 MR1, however, cannot continue to MR2 as my Bundle number doesn't match the min req listed in the documentation. My version before the upgrade was 5.0.3 (Bundle 12) and has become 5.0.3 MR1 (Bundle 19).

 

As mentioned earlier, the only place MR1 Bundle 19 is mentioned is in an (old?) version of documentation from SP3 MR2.

 

The current documentation lists MR1 Bundle 33 as the minimum, which doesn't seem to exist.

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Can't Upgrade off of 5.0.3 MR1 (Bundle 19)