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BlackBerry® Enterprise Server Version 5.0

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tfrank10
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tfrank10
Posts: 1
Registered: 11-11-2009

Can't send email

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11-11-2009 04:57 PM

Hi all,

Sorry if this answer is already on here, but I was unable to find it. I've recently purchased a BES (the one user package). Everything is syncing great with my Microsoft Outlook. I'm also receiving emails. However, I am unable to send...all I get is the red X next to any email I send.

From reading prior posts, it appears it may have something to do with the "Send As" feature, but any help you can provide would be much appreciated!

 

Thanks in advance.

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Guru II
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knottyrope
Posts: 22,215
Registered: 06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Can't send email

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11-16-2009 11:52 AM

KB04293 - Unable to send email messages because the Send As permission has been revoked

Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info. BlackBerry Unlocking FAQ
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Forums Advisor III
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OzBBerry42
Posts: 1,078
Registered: 05-26-2008

Re: Can't send email

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11-19-2009 01:21 AM

Hi,.

 

Which, in short, means that you have NOT installed it correctly.

Sorry to be blunt but thats the short fact...

 

Re=read the entire BPS install guide and Id delete everything and start again.....

 

IMPORTANT NOTES:

* You must have a new user called besadmin (or a similar name) who is ONLY a domain user.

* It MUST have Send as permissions in AD for User Objects. It must have Log on as a servcie and log on Locally permissions

* The BES  softwar emust be installed as the user BESADMIN.

 

So if you have issues after following Knotty's KB link then it means the install is more screwed than you/we thought... uninstall and reinstall from scratch...

 

 

 


Checked out my Blackberry FAQ's and Links to Needed Articles here
http://darkeen.homelinux.com/index.php/Blackberryfaq
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