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Contributor
HotSurfeur
Posts: 17
Registered: ‎02-19-2009
My Device: Not Specified
Accepted Solution

Cant Received BPS license. No mail received... :(

[ Edited ]

Hello, i have try to download BPS with my PIN of my new BB 9000.

 

I have completed the form but i havent received any mail from blackberry with download information and license number.

 

 

Software Online Order Form Thanks for your order - It has been received and will be processed shortly. RIM Confirmation Number : 320414939 ESD Order Number : 634410 Submitted on Thu, Feb 19, 2009 at 05:45:33 UTC-5:00

 

 

Im waiting in a customer site. Please help me if you can. Maybe anywhone can send to me by private message a phone number of support i can call?

Message Edited by HotSurfeur on 02-19-2009 02:14 PM
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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
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I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: Cant Received BPS license. No mail received... :(

took me a few hours one day.

 

Wait a little bit.

 




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Contributor
HotSurfeur
Posts: 17
Registered: ‎02-19-2009
My Device: Not Specified

Re: Cant Received BPS license. No mail received... :(

Ok so im waiting... I supposed it's normal...
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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Cant Received BPS license. No mail received... :(

You should of had it by now.

 

Maybe you have a spam filter blocking it?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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Contributor
HotSurfeur
Posts: 17
Registered: ‎02-19-2009
My Device: Not Specified

Re: Cant Received BPS license. No mail received... :(

Hi, thx for your help.

No i havent received nothing yet by blackberry. I have check all spam folder :smileysad:

Any mail or phone number i can call?

Thx for your fast support.
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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Cant Received BPS license. No mail received... :(

http://na.blackberry.com/eng/support/programs/technical.jsp#tab_tab_server

 

look above

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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Contributor
HotSurfeur
Posts: 17
Registered: ‎02-19-2009
My Device: Not Specified

Re: Cant Received BPS license. No mail received... :(

[ Edited ]

Thx but i dont want to paid a support for a bug in the BB website ????!!!

 

We are ok to tell BPS is free for the first license with a BB PIN ?

Message Edited by HotSurfeur on 02-20-2009 01:24 PM
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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Cant Received BPS license. No mail received... :(

that kind of call is usally free.

 

If you did the promotion then 1st user is free.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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Contributor
HotSurfeur
Posts: 17
Registered: ‎02-19-2009
My Device: Not Specified

Re: Cant Received BPS license. No mail received... :(

Well done after a rapid call is done :smileyhappy:

 

many thx for your help !! :smileyhappy:

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