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Guru III
knottyrope
Posts: 29,199
Registered: ‎06-25-2008
My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Didn't Receive SRP Keys for BES Express


ytuxedo002 wrote:

YES!!! you are a life saver....Thank you.



your are welcome



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New Contributor
davidloc
Posts: 2
Registered: ‎10-03-2012
My Carrier: Rogers Canada

Re: Didn't Receive SRP Keys for BES Express

I have the exact same problem , can anyone help out here ? I am really stuck and RIMM has no other way to get the SRP for an in place migration.

 

Thank you for any help :smileyhappy:

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Guru III
knottyrope
Posts: 29,199
Registered: ‎06-25-2008
My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Didn't Receive SRP Keys for BES Express


davidloc wrote:

I have the exact same problem , can anyone help out here ? I am really stuck and RIMM has no other way to get the SRP for an in place migration.

 

Thank you for any help :smileyhappy:


Check PM



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

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New Contributor
davidloc
Posts: 2
Registered: ‎10-03-2012
My Carrier: Rogers Canada

Re: Didn't Receive SRP Keys for BES Express

Thank you so much :smileyhappy:

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New Contributor
ofitoussi
Posts: 9
Registered: ‎02-08-2013
My Carrier: Orange

Re: Didn't Receive SRP Keys for BES Express

Hello,

I'm also stuck and didn't receive neither CAL nor SRP number.

Thanks in advance for your help.

 

Regards,

Olivier

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Guru III
knottyrope
Posts: 29,199
Registered: ‎06-25-2008
My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Didn't Receive SRP Keys for BES Express

Did you place an order for it?

 

just downloading the files wont get you a SRP



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

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New Contributor
ofitoussi
Posts: 9
Registered: ‎02-08-2013
My Carrier: Orange

Re: Didn't Receive SRP Keys for BES Express

Hi, actually my consultant made it through with a link provided above.

We weren't pointing at the right URL to request keys ...

 

Thanks for your help, much appreciated,

 

Regards,

Olivier

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New Contributor
jompa99
Posts: 3
Registered: ‎03-22-2013
My Carrier: Telenor

Re: Didn't Receive SRP Keys for BES Express

[ Edited ]

I'm having kind of the same issue.. but when trying to install Blackberry device service

 

I got SRP id and key but i didn't get the CAL key in the registration email.

 

I've got a Trade Up to BES10 v10.0 Standard for BB CAL key but that doesn't seem to work.

 

This is the registration email i got.

 

BlackBerry Enterprise Service 10

Quantity: 1

 

BlackBerry Device Service version 6

Quantity: 1

  • Number 1 of 1
  • Serial Number: xxxx
  • License Key: xxxx
 

Universal Device Service version 6

Quantity: 1

  • Number 1 of 1
  • Serial Number: xxxx
  • License Key: xxxx
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Guru III
knottyrope
Posts: 29,199
Registered: ‎06-25-2008
My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Didn't Receive SRP Keys for BES Express


jompa99 wrote:

I'm having kind of the same issue.. but when trying to install Blackberry device service

 

I got SRP id and key but i didn't get the CAL key in the registration email.

 

I've got a Trade Up to BES10 v10.0 Standard for BB CAL key but that doesn't seem to work.

 

This is the registration email i got.

 

BlackBerry Enterprise Service 10

Quantity: 1

 

BlackBerry Device Service version 6

Quantity: 1

  • Number 1 of 1
  • Serial Number: xxxx
  • License Key: xxxx
 

Universal Device Service version 6

Quantity: 1

  • Number 1 of 1
  • Serial Number: xxxx
  • License Key: xxxx

sign up for another trial, i have seen the CALs not come through before.



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.
New Contributor
jompa99
Posts: 3
Registered: ‎03-22-2013
My Carrier: Telenor

Re: Didn't Receive SRP Keys for BES Express

I did set up another trial and I did get a CAL but now it's telling me the key is wrong and in the wrong format. Says it needs to be in format xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx which it is. No spaces etc. tried two different keys. Same error.
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