BlackBerry Enterprise Server Development

[ctaub]

What do you mean by - What level of reliability is being used?
Yes - Did you make a web request (browse) from the device prior to sending the push?
 - Which port is being used on the device to listen for the push?

DeviceListenPort = 911

[gbeukeboom]

The reliability level determines what constitutes receiving a successful acknowledgement of the push. If using Application level reliability then you will need to add port 911 to the BES' list of reliable push ports.

Did you maker any changes to the server-side push application? If not, please let me know which version you are using and I can check to see the reliability level.

[ctaub]

port 911 for  some reason was no longer listed. i re-added it but the content is still not ending up on the device

[gbeukeboom]

Did you restart MDS-CS after adding this? If so, please respond with the info from my last post.

[ctaub]

i did restart the MDS-CS service. interesting point though, even before i added port 911, the content did push to devices with OS6 and prior OS's

[gbeukeboom]

Have you updated your Device.xml file on your BES so it understands the new OS7 devices?

[ctaub]

i did not,

do you know what i need to add to the file?

[gbeukeboom]

According to this article, if all is well, it should get updated automatically:

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13589

You may want to open it to verify that the file contains reference to the 99oo series though.

[gbeukeboom]

According to this article, if all is well, it should get updated automatically:

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13589

You may want to open it to verify that the file contains reference to the 99oo series though.

[carolb_9]

We too are having problems with ECL data push to 9930's with OS 7. 

We've had this app since BES 4 and no problems until now.  App pushes fine, but the data never gets there.  We  use client catcher with Domino 8.5.2  FP2 and BES 5.02.  You even see the arrows on the device after you do the push from Notes, but the app is still empty.

Any ideas?