10-10-2008 09:13 AM
(I am a novice administrator. )
We recently lost the hard drive that had our SQL DB on it. All handhelds lost their connection to Blackberry Professional. We did not have a backup at that time (my mistake). I had to reenter each user in BB Pro. I set the activation password for each. Then, I wiped each handheld and reactivated them. It was not a painful process since we only have 14 users. But, as we grow I would like to know if it is possible to reactivate a handheld without having to wipe it first and do it from the server.
Any help will be appreciated, and thanks in advance.
Solved! Go to Solution.
10-10-2008 12:33 PM
10-10-2008 02:38 PM
Assuming that we had a backup of the DB, what is the best practice for restoring it and getting it synced with the devices again?
Check out the below links ... just getting the db back in place properly would have allowed the devices to function.