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New Contributor
bbarkman
Posts: 2
Registered: ‎10-10-2008
Accepted Solution

Enterprise Reactivation without Wiping Devices?

(I am a novice administrator. )

 

We recently lost the hard drive that had our SQL DB on it.  All handhelds lost their connection to Blackberry Professional.  We did not have a backup at that time (my mistake).  I had to reenter each user in BB Pro.  I set the activation password for each.  Then, I wiped each handheld and reactivated them.  It was not a painful process since we only have 14 users.  But, as we grow I would like to know if it is possible to reactivate a handheld without having to wipe it first and do it from the server.

 

Any help will be appreciated, and thanks in advance.

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Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008

Re: Enterprise Reactivation without Wiping Devices?

yes you have to wipe and reactivate as its a new DB. you wanna backup your database regularly
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New Contributor
bbarkman
Posts: 2
Registered: ‎10-10-2008

Re: Enterprise Reactivation without Wiping Devices?

Thanks.

Assuming that we had a backup of the DB, what is the best practice for restoring it and getting it synced with the devices again?

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Forums Veteran II
AndyDufresne
Posts: 2,745
Registered: ‎04-01-2008

Re: Enterprise Reactivation without Wiping Devices?


bbarkman wrote:

Thanks.

Assuming that we had a backup of the DB, what is the best practice for restoring it and getting it synced with the devices again?


 

Check out the below links ...  just getting the db back in place properly would have allowed the devices to function.

 

KB12247 - Move from an MSDE database to a Microsoft SQL Server database

 

Script to Backup MSDE database

 

 

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