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Contributor
uklogistics
Posts: 25
Registered: ‎04-01-2009

How do I separate Desktop emails and BIS emails?

Using this fix for BES 4.1 works great.

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15003

KB15003

 

 

Since using BES express, I cannot separate Desktop emails and BIS emails on my user's handsets (8300)

 

Please advise if this KB15003 will works on BES express ?

 

If it doesn't then what is the solution from blackberry, without paying for third party software?

 

Thanks

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New Contributor
dvation
Posts: 5
Registered: ‎01-28-2010
My Carrier: Verizon

Re: How do I separate Desktop emails and BIS emails?

I just go to the Options in my inbox and head over to Inbox Settings and deselect my personal account.
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Contributor
uklogistics
Posts: 25
Registered: ‎04-01-2009

Re: How do I separate Desktop emails and BIS emails?

Thanks for your reply, but I don't have that option on the handsets , and isn't the ideal solution.

 

Just want to apply a fix to BES express so everyone has BIS and DESKTOP emails in separate icons on their handset automatically,

 

 

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JSanders
Posts: 80,483
Likes: 22,312
Solutions: 5,748
Registered: ‎04-01-2008
My Carrier: Verizon

Re: How do I separate Desktop emails and BIS emails?

I don't know if this works in BESX, you will have to find out. The second option certainly will.

 

 

 

1. Ask your BES Admin to push the BES mail folder to you:

ReadKB12610 Email messages associated with a BlackBerry Enterprise Server and a BlackBerry Internet Service account are located in the same Messages folder

 

2. Get the third party app for doing so

http://www.getempower.com/Empower_BES_MailBox.php

 




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Contributor
uklogistics
Posts: 25
Registered: ‎04-01-2009

Re: How do I separate Desktop emails and BIS emails?

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Guru III
knottyrope
Posts: 29,210
Registered: ‎06-25-2008
My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: How do I separate Desktop emails and BIS emails?

[ Edited ]

But you posted for a BPS solution and this is BES Express 5.

 

Moved thread

 

 http://supportforums.blackberry.com/t5/BlackBerry-Professional-Software/Creating-BES-Express-5-Only-...



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