Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Contributor
uklogistics
Posts: 26
Registered: ‎04-01-2009
My Device: Not Specified

How do I separate Desktop emails and BIS emails?

Using this fix for BES 4.1 works great.

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15003

KB15003

 

 

Since using BES express, I cannot separate Desktop emails and BIS emails on my user's handsets (8300)

 

Please advise if this KB15003 will works on BES express ?

 

If it doesn't then what is the solution from blackberry, without paying for third party software?

 

Thanks

New Contributor
dvation
Posts: 5
Registered: ‎01-28-2010
My Device: Tour 9630

Re: How do I separate Desktop emails and BIS emails?

I just go to the Options in my inbox and head over to Inbox Settings and deselect my personal account.
Contributor
uklogistics
Posts: 26
Registered: ‎04-01-2009
My Device: Not Specified

Re: How do I separate Desktop emails and BIS emails?

Thanks for your reply, but I don't have that option on the handsets , and isn't the ideal solution.

 

Just want to apply a fix to BES express so everyone has BIS and DESKTOP emails in separate icons on their handset automatically,

 

 

JSanders
Posts: 86,601
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I separate Desktop emails and BIS emails?

I don't know if this works in BESX, you will have to find out. The second option certainly will.

 

 

 

1. Ask your BES Admin to push the BES mail folder to you:

ReadKB12610 Email messages associated with a BlackBerry Enterprise Server and a BlackBerry Internet Service account are located in the same Messages folder

 

2. Get the third party app for doing so

http://www.getempower.com/Empower_BES_MailBox.php

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
uklogistics
Posts: 26
Registered: ‎04-01-2009
My Device: Not Specified

Re: How do I separate Desktop emails and BIS emails?

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: How do I separate Desktop emails and BIS emails?

[ Edited ]

But you posted for a BPS solution and this is BES Express 5.

 

Moved thread

 

 http://supportforums.blackberry.com/t5/BlackBerry-Professional-Software/Creating-BES-Express-5-Only-...

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V