BlackBerry® Enterprise Server Version 5.0

[dmaher803]

Hello fellow Blackberry users!

I have been having an issue with installing MRs to our BES server.  The BES install itself went fine and I have it up and running but when I go to install maintenance releases the install wizard fails.  The exact error is:

"The Wizard was interrupted before Blackberry Enterprise Server for Microsoft Exchange could be completely installed.

Your system has not been modified.  To complete installation at another time, please run setup again."

I have a feeling it is a permissions issue.  The reason I say that is when I log into the local box as administrator it installs but it breaks my installation since I run all the services as another user,  I need to get it to install under the besadmin account I created just for the BES to run on.  I went through and matched the user groups between the administrator and besadmin.  They both are memebers of the same groups and seem to have identical perms.  Is there anything I may be missing? 

Little more info:

Windows 2008 Datacenter 64-bit server

AD Domain

Exchange 2007

BES 5.0 no updates

Any help would be greatly appreciated.

[CerealBypass]

You're right. It is a permissions issue. The release notes have a trick you can use to get things going:

1.Create a shortcut for besx500mr3.msp.

2.Right-click the shortcut, and then click Properties.

3.In the Target field, type the following text:

msiexec.exe /update besx500mr3.msp_file_location

4.Click OK.

5.Right-click the shortcut, and then click Run as.

6.Select the The following user option, and specify the login information for the Windows account that you used to install the BlackBerry Enterprise Server.

7.Click OK