06-03-2011 05:08 PM - edited 06-03-2011 05:11 PM
I have a Server 2008 R2 x64 with Exchange 2010 Enterprise installed.
I am attempting to install BBE 5.0.3 Bundle 12.
i am told i need to install JRE / JDK v6 update 18 , i did install the newer version but the BBE installer does not recognize them.
I get an error trying to install the 32bit variation that the digital signature is invalid on data1.cab file if i try to manually install the jre-6u18-windows-i586.exe how ever jdk-6u18-windows-i586.exe installs fine and the BBE install picks it up.
If i try to install Java via the BBE installer
> The Setup application will install Jave Runtime Environment 6.0 update 18
but once it gets to this step of installing, i get a security alert:
"this page requires a secure connection which includes server authentication
the certificateIssuer for this site is untrusted or unknown do you wish to proceed"
I choose yes and then immediatly get
" JRE 6u18 installation has failed
Please check the install log for more information"
Setup will now exit"
Product: Java Auto Updater -- Error 1330.A file that is required cannot be installed because the cabinet file C:\Users\MailAdmin\AppData\LocalLow\Sun\Java\AU\au
So i can then not install BBE
I have redownloaded the file several times, extracted it on another system even then copied it to this server with no go.
Any input would be appreciated as i need to get BBE up and runing on this server.
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
06-03-2011 05:12 PM
I have not seen that issue.
I would call support
Sign up for free to the BlackBerry Expert Support Center.
All at absolutely no cost to you or your organization!
The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
03-30-2012 12:23 PM
Did you ever get resolution to this issue? We are seeing the exact same thing trying to bring up an instance of Blackberry Mobile Fusion. Very frustrating to say the least.