Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Member
Posts: 1
Registered: ‎06-03-2011
My Device: none

Invalid digital signature on installation files?

[ Edited ]

I have a Server 2008 R2 x64 with Exchange 2010 Enterprise installed.

 

I am attempting to install BBE 5.0.3 Bundle 12.

 

i am told i need to install JRE / JDK v6 update 18 , i did install the newer version but the BBE installer does not recognize them.

 

I get an error trying to install the 32bit variation that the digital signature is invalid on data1.cab file if i try to manually install the jre-6u18-windows-i586.exe how ever jdk-6u18-windows-i586.exe installs fine and the BBE install picks it up.

 

If i try to install Java via the BBE installer

> The Setup application will install Jave Runtime Environment 6.0 update 18

 

but once it gets to this step of installing, i get a security alert:

 

"this page requires a secure connection which includes server authentication

 

the certificateIssuer for this site is untrusted or unknown do you wish to proceed"

 

I choose yes and then immediatly get

 

" JRE 6u18 installation has failed

Please check the install log for more information"

Setup will now exit"

 

 

Logs show:

 

Product: Java Auto Updater -- Error 1330.A file that is required cannot be installed because the cabinet file C:\Users\MailAdmin\AppData\LocalLow\Sun\Java\AU\au.cab has an invalid digital signature.  This may indicate that the cabinet file is corrupt.  Error 266 was returned by WinVerifyTrust.

 

 

So i can then not install BBE

 

I have redownloaded the file several times, extracted it on another system even then copied it to this server with no go.

 

Any input would be appreciated as i need to get BBE up and runing on this server.

Guru III
Posts: 31,128
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Invalid digital signature on installation files?


I have not seen that issue.

 

I would call support

 

 

 


Sign up for free to the BlackBerry Expert Support Center.

https://www.blackberry.com/besc/dashboard/


All at absolutely no cost to you or your organization!

The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly.



 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 31
Registered: ‎07-07-2010
My Device: 9630

Re: Invalid digital signature on installation files?

Did you ever get resolution to this issue?  We are seeing the exact same thing trying to bring up an instance of Blackberry Mobile Fusion.  Very frustrating to say the least. 

New Member
Posts: 1
Registered: ‎07-09-2012
My Device: N/A

Re: Invalid digital signature on installation files?

Try installing the 64bit version of Java.  Typically it is found in a folder titled jdk1.6.0_18 under the tools folder.