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New Contributor
VJCarpenter
Posts: 4
Registered: ‎08-05-2008
My Device: Not Specified

Message status changes when syned

Blackberry Curve running off Proessional server 4.1.3.  Some emails sent to user are correct in Exchange and Outlook.  When sync to phone the message status is "sent" displaying the checkmark and his name.  Open the email on the curve and it shows it was sent to him.  Not all emails do this and I cannot not determine any pattern or anyway to change it on the phone.
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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Message status changes when syned

... I don't understand what you're saying; can you rephrase it please?
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New Contributor
VJCarpenter
Posts: 4
Registered: ‎08-05-2008
My Device: Not Specified

Re: Message status changes when syned

When looking at messages the display shows icon - time - name - subject.  If you send a message the icon is a checkmark and the name is who the message is sent to.   If you receive a message the icon is an envelop and the name is who sent it to you.   In this situation someone sends you an email.  In outlook/exchange the message is fine.  On the BB it displays a checkmark with your name displayed.  This looks like you sent an email to yourself.  Open the email and the From and to fields are correct.   The message status is “sent” – the normal message status for email received is “open”   Do not know how or why the message status is getting set to “sent” and cannot figure out anyway to change it.  
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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Message status changes when syned

Are you getting dupes of the message or is this the only copy coming in like that?

 

Is / was this mailbox ever BIS integrated?

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If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
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New Contributor
VJCarpenter
Posts: 4
Registered: ‎08-05-2008
My Device: Not Specified

Re: Message status changes when synced

No dups and it has only been connected with BES.
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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Message status changes when synced

Only thing I could suggest would be to delete the Desktop[CMIME] service book on the HH and then resend service books from the BPS server.
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Please use plain text.
New Contributor
VJCarpenter
Posts: 4
Registered: ‎08-05-2008
My Device: Not Specified

Re: Message status changes when synced

Appreciate your comments.  I have already wipe the BB, deleted the account on the BES and recreate and reactivated.  All I have accomplished is losing a lot of historical e-mail on the BB.  Some of the mail is still getting the status indicator fliped.

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