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Contributor
m_zafar
Posts: 23
Registered: 08-24-2011
My Carrier: vodafone

Mobile network turned off after blackberry reboot

[ Edited ]

Hi All

 

As i migrate users from 4.1.6 to 5.0.3 i get this problem. Users have to manually turn on the mobile network after a reboot. Could this be an IT policy related issue? If so any ideas to which one it could be? or is this a bes 5.0.3 related issue (which i doubt)?

 

 

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Guru II
knottyrope
Posts: 22,215
Registered: 06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Mobile network turned off after blackberry reboot

I have seen a few posts on this but not seen any fixes.

 

What device and OS version?

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Contributor
m_zafar
Posts: 23
Registered: 08-24-2011
My Carrier: vodafone

Re: Mobile network turned off after blackberry reboot

5.0.3

 

I have implemented some CESG certified policies. It could a single policy or a combination of policies as a blank policy doesnt cause the issue. Really dont wanna go through the settings one by one

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Guru II
knottyrope
Posts: 22,215
Registered: 06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Mobile network turned off after blackberry reboot

I dont see a policy that effects this, might have to try testing them one by one.

 

or remove half and then half again and then half again and you will find it quicker.

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Contributor
drundle
Posts: 12
Registered: 02-06-2012
My Carrier: vodafone

Re: Mobile network turned off after blackberry reboot

Hi

 

Did you ever get to the bottom of this? I am experiencing the same issue and can't see obviously where in the policy this is being caused.

 

Be grateful for any advice.

 

Many thanks

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Contributor
drundle
Posts: 12
Registered: 02-06-2012
My Carrier: vodafone

Re: Mobile network turned off after blackberry reboot

And also what devices have you experienced this with?

 

I am seeing the effect on 8700 and 8310, both with latest OS, but am not seeing it on 8520.

 

Thanks in advance for any pointers

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