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BlackBerry® Enterprise Server Version 5.0

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Guru II
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knottyrope
Posts: 22,215
Registered: 06-25-2008
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Re: Remote User is unable to repopulate contacts from BES5.0 Outlook2003 Exchange 2003

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02-08-2012 04:48 PM

the second one removes a cache on the mail server for searches and message state.

 

I have not deleted a user for any issue in 5 years, sometimes a delete just fixes something you miss in settings.

 

once a user is removed the backup of user settings is removed, I have seen it where a user has been deleted and not able to activate again thus losing all their phone settings.

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Alex_C
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Alex_C
Posts: 36
Registered: 03-30-2011
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Re: Remote User is unable to repopulate contacts from BES5.0 Outlook2003 Exchange 2003

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02-09-2012 03:59 AM

I agree, deleting a user is always my last option.
As stated, all other options have been tried..
Do you know another way to re-sync contacts from scratch?
Thanks,
Alex
Active environments:
BES 5.0.3 / Exchange2003
BES 5.0.3 / Exchange2010SP2
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