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New Developer
wrathyimp
Posts: 11
Registered: ‎08-11-2008
My Device: Not Specified

Shared Folder file Link in Email

Hi,

 

I need to access a file shared on the network, which is send as a link in email.

 

The link is \\server\share\doc1.doc, when clicking on it, it says "Continue to //server/share/doc1.doc? Yes/No"

When clicking on it, gives error:

"Unable to connect to the selected Mobile Data Service, please try again later.

If the problem persists please contact your administrator."

 

 

How can i make it work.

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Shared Folder file Link in Email

What version BES and what OS is the device on?

Is the shared folder accessable via BES?

 




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New Developer
wrathyimp
Posts: 11
Registered: ‎08-11-2008
My Device: Not Specified

Re: Shared Folder file Link in Email

BES Express 5.0

Device OS: 6 and 5

 

Yes, folders are accessible from Files Applciation

Trusted Contributor
hinojosa89
Posts: 101
Registered: ‎09-16-2008
My Device: Not Specified

Re: Shared Folder file Link in Email

and if you go to the folder through the files application you can open it???

 

New Developer
wrathyimp
Posts: 11
Registered: ‎08-11-2008
My Device: Not Specified

Re: Shared Folder file Link in Email

Yes, i can open those files from the File >> Go To:

 

Sorry for the delayed reply, was on leave

Trusted Contributor
hinojosa89
Posts: 101
Registered: ‎09-16-2008
My Device: Not Specified

Re: Shared Folder file Link in Email

well i did some test and directly from the link in i can't open the file. I copy the link go to file application and copy directly, and the file was opened.

 

regards

New Developer
wrathyimp
Posts: 11
Registered: ‎08-11-2008
My Device: Not Specified

Re: Shared Folder file Link in Email

Yes, but cant we have it directly open the file wihtout copying and pasting....

 

Is there any code or html taging to open hyperline using files app

Trusted Contributor
hinojosa89
Posts: 101
Registered: ‎09-16-2008
My Device: Not Specified

Re: Shared Folder file Link in Email

well i copied the link from the mail into the file app, enter the user an password and the file was opened.

regards