08-28-2012 05:23 PM - edited 08-28-2012 05:25 PM
I just instaleld a BlackBerry Enterprise Server 18.104.22.168 on a Windows 2003 Server with Exchange Server 2003. Now I'm having this problem with the BlackBerry Administration Service web interface, it don't accept any login/password I input.
I already tried using it in all formats I could imagine, Username, DOMAIN\Username, email@example.com, already reviewed all the LDAP settings, I'm using the Administrator login just to make sure it wouldn't fail, but still nothing.
The log don't give me any errors, and failing to login don't add any line to the BBAS-NCC log either. I've tried every solution I could find online, even thought I wasn't getting the same error message as they were. Updated my Java and stuff, nothing helped.
This is my entire log after a restart and a failed attempt to login: http://pastebin.com/DBZtPbFR
I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
08-28-2012 05:42 PM
Since you tried everything online and it still wont open even after a reinstall of BAS. you might have a serious problem and will require a support call.
Sign up for free to the BlackBerry Expert Support Center.
All at absolutely no cost to you or your organization!
The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly.
BESAdmin's, please make a signature with your BES environment info.
BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008
08-28-2012 08:47 PM
It looks like your logging detail is set to Informational. This won't capture failed login attempts.
Increase to TRACE as per http://www.blackberry.com/btsc/kb00765