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New Contributor
Redecor
Posts: 3
Registered: ‎04-10-2012
My Device: 9780
My Carrier: GT

Web Console's access only available on local server

hi guys,

 

  I installed BESX 5.0.3 on windows server 2003 SP2 with exchange 2003.I can access all of the Web Console when I logged from  the local server, but when i'm wanna logged into from any other public ip address, I get is a Page Cannot be Displayed error.

 

this is netstat -nab report:

 

TCP    192.168.1.2:3443       0.0.0.0:0              LISTENING       2832
  [BAS-AS.exe]

  TCP    192.168.1.2:11099      0.0.0.0:0              LISTENING       2832
  [BAS-AS.exe]

  TCP    192.168.1.2:11100      0.0.0.0:0              LISTENING       2832
  [BAS-AS.exe]

  TCP    192.168.1.2:13843      0.0.0.0:0              LISTENING       2832
  [BAS-AS.exe]

  TCP    192.168.1.2:13873      0.0.0.0:0              LISTENING       2832
  [BAS-AS.exe]

  TCP    192.168.1.2:14457      0.0.0.0:0              LISTENING       2832
  [BAS-AS.exe]

  TCP    192.168.1.2:14458      0.0.0.0:0              LISTENING       2832
  [BAS-AS.exe]

  TCP    192.168.1.2:17000      0.0.0.0:0              LISTENING       2832
  [BAS-AS.exe]

  TCP    192.168.1.2:18083      0.0.0.0:0              LISTENING       2832
  [BAS-AS.exe]

  TCP    192.168.1.2:18180      0.0.0.0:0              LISTENING       2832
  [BAS-AS.exe]

 

so,how can i allow access from public ip adress?

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Guru III
knottyrope
Posts: 30,345
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Web Console's access only available on local server

is yoiur firewall enabled on the server? It might not let those conenctions in.

 

Can you access it from a nother PC on your LAN?

 

Did you publish your server on your firewall?

 

 

 




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Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
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BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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New Contributor
Redecor
Posts: 3
Registered: ‎04-10-2012
My Device: 9780
My Carrier: GT

Re: Web Console's access only available on local server

[ Edited ]

thx for reply

firewall was disabled!

yes,I can access from LAN

the problem is BAS-AS service bind ip address is a private ip address(192.168.1.2),so, all access from public ip address could not work.
but the server has a public ip address,why not bind the public ip address to work?

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Guru III
knottyrope
Posts: 30,345
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Web Console's access only available on local server

does you firewall support NAT?

 

I use ISA to publish websrvers and have not had an issue with a private IP

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.
New Contributor
Redecor
Posts: 3
Registered: ‎04-10-2012
My Device: 9780
My Carrier: GT

Re: Web Console's access only available on local server

Resolve,thanks guys.
Please use plain text.
Guru III
knottyrope
Posts: 30,345
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Web Console's access only available on local server

glad to hear it

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.