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New Contributor
natalyabla
Posts: 6
Registered: ‎08-12-2011
My Device: blackberry curve 8520
My Carrier: Movistar
Accepted Solution

ow can I see thecompany's remote files on my device?

Hi!

I recently installed BES express 5.0 on a windows server 2003 with Exchange 2003 SP2.

I did everything that the administration guide says about file system remote access, mds connection etc...

but I can't find on my device where are those files..

What should I have to do (on the device)?

I just started to work with BES express two weeks ago and I'm totally lost! :smileysad:

I appreciate your help! 

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New Contributor
mayerberne
Posts: 6
Registered: ‎08-12-2011
My Device: Bold 9700
My Carrier: T-Mobile

Re: ow can I see thecompany's remote files on my device?

HI

I hope your configuration is ok.

* BlackBerry Enterprise Server 5.x
* Smartphone Firmware 5.x.
* MDS Connection Service is activ

On Smartphone:
Goto Application --> Filemanager --> Type //servername/share (UNC Path)
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New Contributor
natalyabla
Posts: 6
Registered: ‎08-12-2011
My Device: blackberry curve 8520
My Carrier: Movistar

Re: ow can I see thecompany's remote files on my device?

Thanks for answer, this is what I got:

 

* BlackBerry Enterprise Server 5.x

   ->    BlackBerry Enterprise Server Express version 5.0 SP3


* Smartphone Firmware 5.x.

   -> BB 8520    v5.0.0.900

 

* MDS Connection Service is activ

I reconfigure this, following these steps:

1.- MDS Connection Service -> edit component -> tab File -> edit component

     here I wrote the UNC path like the administration guide says.

     /<computer_name> <path_fs> like this:

                     /test.company.net/docs/

and the user etc.

 

2.-  on the  Configuration Sets tab

 I entered a name for the Configuration Set and added the file share created earlier.

 

3.- MDS Connection Service instance -> Component Configuration Sets tab:

I Added the Configuration Set I created earlier and Save All.

 

After this I Restarted the Instance.

 

On Smartphone:
Goto Application --> Filemanager --> Type //servername/share (UNC Path) 

 

     -> here are only the documents on the sdcard and phone..

I think is a bad configuration of the MDS Connection Service but I have followed all the steps in the administration guide. Any Idea?

 

 

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Guru III
knottyrope
Posts: 30,117
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: ow can I see thecompany's remote files on my device?

Did yoiu give BESAdmin permission to access that shared folder on the server that hosts it?

 




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New Contributor
natalyabla
Posts: 6
Registered: ‎08-12-2011
My Device: blackberry curve 8520
My Carrier: Movistar

Re: ow can I see thecompany's remote files on my device?

yes I did it.

All have full control permission...

On my phone I can't see the documents on that folder. I search but nothing...

 

In a phone with version 6.0 neither do.

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New Contributor
natalyabla
Posts: 6
Registered: ‎08-12-2011
My Device: blackberry curve 8520
My Carrier: Movistar

Re: ow can I see thecompany's remote files on my device?

Hi!

I can see the remote files on version 6.0!!! but not in 5.0.

The file browser won't let me connect to the server.

version 6.0 have the option "go to" in "Files", but 5.0 don't

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New Contributor
msigmund
Posts: 4
Registered: ‎02-22-2012
My Device: Playbook & Torch 9860
My Carrier: O2

Re: ow can I see thecompany's remote files on my device?

Add the remoteusers to local administratores of the BES Server.... than it works. you can test first the access with an admin user which is in the domain-admins group.

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