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Trusted Contributor
kbe
Posts: 120
Registered: ‎04-16-2012
My Device: PlayBook + Z10 + Z30
Accepted Solution

rename user (Exchange mailbox user account / AD account): does besx recognize this?

Hi,

 

I have to rename an Active Directory user account (last name changes).

I know how to change it in AD and Outlook, but what will happen to the user on the besx?

Do I have to delete it (before renaming) or can I rename it on besx or will this happen automatically?

The users primary Email Address on Exchange will automatically change due to email address policy on the Exchange. The old email address will be added as secondary in Exchange. The user should then post with the new address from his BB.

Any howto or KB related to this?

 

TIA

Karsten

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Guru III
knottyrope
Posts: 30,345
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: rename user (Exchange mailbox user account / AD account): does besx recognize this?

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Trusted Contributor
kbe
Posts: 120
Registered: ‎04-16-2012
My Device: PlayBook + Z10 + Z30

Re: rename user (Exchange mailbox user account / AD account): does besx recognize this?

Sorry for the late reply but the change of the name could not be done like planned and was done a little bit later (last friday) :Whistling:

 

Everything worked like expected. Just had to wait a bit after the changes where done and the besx switched to the new name w/o problems.

 

cu

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Guru III
knottyrope
Posts: 30,345
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: rename user (Exchange mailbox user account / AD account): does besx recognize this?

glad to hear it worked for you

 




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