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BlackBerry® Enterprise Service 10

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Trusted Contributor
hinojosa89
Posts: 101
Registered: ‎09-16-2008
My Device: Not Specified
Accepted Solution

Activate iphone in UDS

[ Edited ]

Hi

We just install uds and we are trying to activate and iphone device. 

We install the mobile fuision client in the iphone and we start the activation and all seem to be ok, but we assign a it policy to put a password but don't work. The only thing that we can see is in the comunication log is this

 

20 de abril de 2012 16:48:19 UTC:action.pokefailure
20 de abril de 2012 16:47:13 UTC:command.applicationrequest
20 de abril de 2012 16:47:13 UTC:command.deviceinfo_bdmirequest
20 de abril de 2012 16:47:13 UTC:command.deviceinfo

request

 If we go to the mobile fusion client we can see the the activation date, and if we go to it policy the options for passwords policy, but in the iphone settings not change anything and it don't ask for set the password or anything

What can we do? What are we doing bad?

Thanks

 

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Contributor
leigh28
Posts: 29
Registered: ‎04-18-2012
My Device: did have a BlackBerry Storm 2
My Carrier: Telstra

Re: Activate iphone in UDS

The action.poke error for me related back to port 2195 not being open for outbound traffic on our firewall.

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Trusted Contributor
hinojosa89
Posts: 101
Registered: ‎09-16-2008
My Device: Not Specified

Re: Activate iphone in UDS

yes you are wright the action.poke error is resolved opening the 2195 port.

 

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