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BlackBerry® Enterprise Service 10

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Contributor
operationnos
Posts: 11
Registered: ‎02-19-2010
My Device: Blackberry 9000
My Carrier: AT&T

Address field shows multiple addresses

BES 5.0.1

All information in Outlook shows up correctly.

Address fields are paired correctly (work address 1 -> work address 1)

 

Every contact we have synced is showing the same problem, the address field appears multiple times with a slight change on each one.

 

For example:  Address is;   12345 The Street Dr.

 

Address shows up as:

 

Work address:  12345 The Street Dr. 2345 The Street Dr. 345 The Street Dr.

 

This is how it shows for every contact. Note: it removes the first number on each repitition.  Any help would be greatly appreciated.

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Guru III
knottyrope
Posts: 29,947
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Address field shows multiple addresses

What mail server version?

 

What version CDO.DLL is installed on BES ?

KB04912 - How to check if and where the CDO.dll file is registered on the BlackBerry Enterprise Serv...

 

 




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Contributor
operationnos
Posts: 11
Registered: ‎02-19-2010
My Device: Blackberry 9000
My Carrier: AT&T

Re: Address field shows multiple addresses

Exchange 6.5.7638.1 on Server 2003 Std.

 

CDO.DLL is 6.5.6944.0

 

I wasn't certain on cdo.dll, so I pulled the data from that file in the Exchsrvr/bin directory... is that correct?

 

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Contributor
operationnos
Posts: 11
Registered: ‎02-19-2010
My Device: Blackberry 9000
My Carrier: AT&T

Re: Address field shows multiple addresses

Update, Address field 1 is working correctly, It's only "Address 2" that does the repeating in the contacts.

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Guru III
knottyrope
Posts: 29,947
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Address field shows multiple addresses

looks like you have a CDO mismatch

 

BES must be same or higher than Exchange.

 

 

just install the CDO 1.2.1 from here instead of ESM 2003 tools or use microsoft update.

This version will work with 2003 and 2007.

 

http://www.microsoft.com/downloads/details.aspx?FamilyID=94274318-27c4-4d8d-9bc5-3e6484286b1f&Displa...

 

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.