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Contributor
Manaburner
Posts: 11
Registered: ‎03-06-2009
My Device: BlackBerry Bold 9700

Annual all day events are deferred by one day (Domino)

[ Edited ]

Hi there,

 

I have the problem that annual all day events (like birthdays) are deferred by one day in the Lotus Notes calendar. On the Blackberry device everything is ok.

This problem only happens with Blackberry users.

 

 

Does somebody have a solution for this?

 

Thanks in advance

 

Regards,

Mana

 

Environment:

 

Lotus Domino 8.5.1 FP3 IF1

BES 5.0.1 FP1

 

The server has been updated from Domino 7.0.2 FP1 to 8.5.1 FP3 IF1 and then migrated to a new hardware.

 

 

Developer
Nallo
Posts: 86
Registered: ‎06-05-2009
My Device: Bold 9900 7.1

Re: Annual all day events are deferred by one day (Domino)

Hello,

 

Did you ever find a solution to this problem?

A customer of mine has this problem, too.

 

It is a newly installed BES 5.0.3 MR2 on a Domino 8.5.2 on Windows 2008 x64 with SQL Server Express 2005.

The users have been moved from another server which had been updated from 4.1.7 to 5.0.3 MR2 shortly before.

 

Thanks in advance

 

Nallo

Contributor
Manaburner
Posts: 11
Registered: ‎03-06-2009
My Device: BlackBerry Bold 9700

Re: Annual all day events are deferred by one day (Domino)

Hi Nallo,

 

no I never received an answer here but found one elsewhere. There's a Quickfix available via RIM support, but this only works for BES 5.0.2 MR3, afaik. So this wouldn't help in your case.

 

Maybe you should contact RIM support via your provider or if you have a direct support contract with RIM and ask them for the fix.

 

Regards,

Mana

 

Developer
Nallo
Posts: 86
Registered: ‎06-05-2009
My Device: Bold 9900 7.1

Re: Annual all day events are deferred by one day (Domino)

Hi Mana,

 

Thanks a lot for your reply.

I think I'll try that, although I don't have such I contract yet.

 

Thanks again,

 

Nallo

Contributor
Manaburner
Posts: 11
Registered: ‎03-06-2009
My Device: BlackBerry Bold 9700

Re: Annual all day events are deferred by one day (Domino)

Hi Nallo,

 

you don't NEED such a contract. It's just an option. You can also tell your provider to open the support call for you. It may also be possible that your provider has the fix for you.

 

Regards,

Mana

 

Developer
Nallo
Posts: 86
Registered: ‎06-05-2009
My Device: Bold 9900 7.1

Re: Annual all day events are deferred by one day (Domino)

Yes, good hint.

Do you have a Quick-Fix Number or something like that?

 

Thanks a lot.

Contributor
Manaburner
Posts: 11
Registered: ‎03-06-2009
My Device: BlackBerry Bold 9700

Re: Annual all day events are deferred by one day (Domino)

Hi Nallo,

no sorry. Just tell them about your problem and they'll know. It's a known problem: http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB24616

Regards,
Mana
Developer
Nallo
Posts: 86
Registered: ‎06-05-2009
My Device: Bold 9900 7.1

Re: Annual all day events are deferred by one day (Domino)

Hi Mana,

 

This KB is very helpful. Thank you very much for the link!

 

Regards,

 

Manuel