Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
mzwaterski
Posts: 2
Registered: ‎02-21-2012
My Device: Playbook

Assigning tablets - no plus tab

In the directions for assigning a tablet to an account, the directions say "Click the + tab."   I am not seeing such a tab in my Blackberry Mobile Fusion interface when I'm viewing a particular user.  I have installed Blackberry Mobile Fusion on the same server as our Blackberry Enterprise Express Version 5.0.3 server.  Does anyone know why I wouldn't see the plus tab?

 

Thanks!

New Developer
cobusbenade
Posts: 22
Registered: ‎08-13-2009
My Device: 9900

Re: Assigning tablets - no plus tab

Also had a lot of trouble with adding playbooks, eventually did it via web desktop person by person.

Trusted Contributor
Tweedle
Posts: 162
Registered: ‎07-31-2008
My Device: RIM Z10

Re: Assigning tablets - no plus tab

I think you must add PB via web desktop manager. Right now there is i think option to make this wireless
This not make mistakes, who does nothing.
Włodzimierz Lenin

BES 5.0.4,BES 10.2
New Contributor
ReYoBeP
Posts: 6
Registered: ‎01-13-2012
My Device: 9860

Re: Assigning tablets - no plus tab

Hello,

 

Mobile Device Service for Playbook couldn't be installed on a BES server :

 

"The BlackBerry Device Service cannot be installed on a server that is already hosting either a BlackBerry Enterprise Server, or a BlackBerry Enterprise Express Server.

 

Windows Server 2008 SP2 (64-bit), Server 2008 R2 or Windows Server 2008 R2 SP1 are required"

 

You have to install it on a separate 2008 server.

 

Take a look here : http://blog.brightpoint.co.uk/blackberry-device-service-playbook-os-20