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BlackBerry® Enterprise Service 10

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New Member
strada
Posts: 1
Registered: ‎12-17-2013
My Device: Q5

BES 10.2: UDS-login not possible after installation

Just installed BES 10.2 bundle 0047, fresh install, single-server, Win 2008 R2, included SQL 2008 R2 express on same host

 

Trying to login to UDS (post-install-task of the manual) results in:

"An error occurred. The site might be temporarily unavailable. Click OK to attempt to return to the login page."

 

In the RIM.UDS.GUI logs I've found the following error:

 

Request GET https://nmsvr117:9081/dm/auth
org.springframework.web.client.ResourceAccessException: I/O error on GET request for "https://SERVERNAME:9081/dm/auth":hostname in certificate didn't match: <SERVERNAME> != <*SERVERNAME>; nested exception is javax.net.ssl.SSLException: hostname in certificate didn't match: <SERVERNAME> != <*SERVERNAME>
at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:503)

 

The hostname-mismatch is obvious, but how do I correct that?

 

During the installation the BAS pool name has been entered FQDN as SERVERNAME.sub.domain.ch , the provided default in this field was just SERVERNAME.

 

Other effects I have, maybe not related:

- webconsole can't be accessed with IE from admin-hosts, only with Chrome/Firefox

- activation trouble

 

New Contributor
ab_bb
Posts: 9
Registered: ‎07-09-2014
My Device: Iphone

Re: BES 10.2: UDS-login not possible after installation

Hello Stefan,

 

i have the same problem as you did back then. same as with your post, noone really answered mine. did you find the reason behind this problem and a solution? I would really appreciate, in case you found a solution, if you would be so kind and tell me what it was.

 

Thank you so much

 

Alex