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BlackBerry® Enterprise Service 10

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New Contributor
SysoftBrent
Posts: 6
Registered: ‎11-22-2012
My Carrier: Rogers

BES 10 Instalation Guide

I have been looking for a step by step guide to installing BES 10.

Is there one out there for exchange 2010 and co existing with BES 5.0.2?

 

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Forums Advisor I
oliwer
Posts: 581
Registered: ‎05-23-2008
My Carrier: .

Re: BES 10 Instalation Guide

All documentation are available here:
http://docs.blackberry.com/en/admin/subcategories/?userType=2&category=BlackBerry+Device+Service

You cannot run BDS (BES10) and BES 5 on the same machine.

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New Contributor
SysoftBrent
Posts: 6
Registered: ‎11-22-2012
My Carrier: Rogers

Re: BES 10 Instalation Guide

Thank you for the link.

I wanted to be sure I had followed the steps correctly.

I am installing on a brand new 2008R2 box (x64) and everything flies by until the "DataBase Information" and then I get "An attempt to connect the data base was unsuccessful" I am at a total loss as to why this is so hard on a new box fresh install..

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Guru III
knottyrope
Posts: 29,203
Registered: ‎06-25-2008
My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 10 Instalation Guide


SysoftBrent wrote:

Thank you for the link.

I wanted to be sure I had followed the steps correctly.

I am installing on a brand new 2008R2 box (x64) and everything flies by until the "DataBase Information" and then I get "An attempt to connect the data base was unsuccessful" I am at a total loss as to why this is so hard on a new box fresh install..


Clustered? possibly the installer did not do a reboot

reboot and run the installer again



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New Contributor
SysoftBrent
Posts: 6
Registered: ‎11-22-2012
My Carrier: Rogers

Re: BES 10 Instalation Guide

Flustered, not clustered :smileywink:

There is a BES 5.0.2 installed on the domain but this box I created just for BES10. It's own (Local) DB, its own everything.

After I reboot the installer starts right over again with License Agreement setup type etc.

Once it hits the Database Information it does not matter which option I select it comes back with the same error.

I will wipe the box except for OS and updates and install SQL 2008 express first and see how that works.

 

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New Contributor
SysoftBrent
Posts: 6
Registered: ‎11-22-2012
My Carrier: Rogers

Re: BES 10 Instalation Guide

Another point I may have forgotten, it is the first part of the installer (BB Device Services) I am trying.
Will wipe now and install SQL Express 2008 with Management Studio
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New Contributor
SysoftBrent
Posts: 6
Registered: ‎11-22-2012
My Carrier: Rogers

Re: BES 10 Instalation Guide

Still no go :smileysad:

Provider=SQLNCLI10;Server=BES10\BLACKBERRY;Database=master;Network=dbmssocn;Trusted_Connection=Yes
<#02>[25000] (03/19 15:22:34.372):{0x4B8} ConnectionItem::ConnectToDB: COM Error 0x80004005 - Unspecified error - Source: "Microsoft SQL Server Native Client 10.0" - Description "SQL Server Network Interfaces: Error Locating Server/Instance Specified [xFFFFFFFF]. " - Command "ConnectionItem::ConnectToDB"
<#01>[10000] (03/19 15:22:34.388):{0x4B8} CDataContainer::smileyvery-happy:oValidate: CBDSDBComp failed to validate. Result: 1.
<#04>[40000] (03/19 15:22:34.388):{0x674} BDSDBInfoDlg executes EnableControls.
<#03>[30000] (03/19 15:22:34.388):{0x674} Pause banner animation (OnFinishInstall) for CInstallDlg
<#01>[10000] (03/19 15:22:34.388):{0x674} An attempt to connect the database was unsuccessful. For more information, check the installation log files on the computer.
<#03>[30000] (03/19 15:22:34.388):{0x674} Could not load a caption - defaulting to banner title.

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Guru III
knottyrope
Posts: 29,203
Registered: ‎06-25-2008
My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 10 Instalation Guide

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