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BlackBerry® Enterprise Service 10

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New Contributor
SysoftBrent
Posts: 6
Registered: ‎11-22-2012
My Device: BB 9900 and Playbook
My Carrier: Rogers

BES 10 Instalation Guide

I have been looking for a step by step guide to installing BES 10.

Is there one out there for exchange 2010 and co existing with BES 5.0.2?

 

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Forums Advisor I
oliwer
Posts: 581
Registered: ‎05-23-2008
My Device: BB10 and WiFi PB
My Carrier: .

Re: BES 10 Instalation Guide

All documentation are available here:
http://docs.blackberry.com/en/admin/subcategories/?userType=2&category=BlackBerry+Device+Service

You cannot run BDS (BES10) and BES 5 on the same machine.

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New Contributor
SysoftBrent
Posts: 6
Registered: ‎11-22-2012
My Device: BB 9900 and Playbook
My Carrier: Rogers

Re: BES 10 Instalation Guide

Thank you for the link.

I wanted to be sure I had followed the steps correctly.

I am installing on a brand new 2008R2 box (x64) and everything flies by until the "DataBase Information" and then I get "An attempt to connect the data base was unsuccessful" I am at a total loss as to why this is so hard on a new box fresh install..

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Guru III
knottyrope
Posts: 30,318
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 10 Instalation Guide


SysoftBrent wrote:

Thank you for the link.

I wanted to be sure I had followed the steps correctly.

I am installing on a brand new 2008R2 box (x64) and everything flies by until the "DataBase Information" and then I get "An attempt to connect the data base was unsuccessful" I am at a total loss as to why this is so hard on a new box fresh install..


Clustered? possibly the installer did not do a reboot

reboot and run the installer again

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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New Contributor
SysoftBrent
Posts: 6
Registered: ‎11-22-2012
My Device: BB 9900 and Playbook
My Carrier: Rogers

Re: BES 10 Instalation Guide

Flustered, not clustered :smileywink:

There is a BES 5.0.2 installed on the domain but this box I created just for BES10. It's own (Local) DB, its own everything.

After I reboot the installer starts right over again with License Agreement setup type etc.

Once it hits the Database Information it does not matter which option I select it comes back with the same error.

I will wipe the box except for OS and updates and install SQL 2008 express first and see how that works.

 

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New Contributor
SysoftBrent
Posts: 6
Registered: ‎11-22-2012
My Device: BB 9900 and Playbook
My Carrier: Rogers

Re: BES 10 Instalation Guide

Another point I may have forgotten, it is the first part of the installer (BB Device Services) I am trying.
Will wipe now and install SQL Express 2008 with Management Studio
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New Contributor
SysoftBrent
Posts: 6
Registered: ‎11-22-2012
My Device: BB 9900 and Playbook
My Carrier: Rogers

Re: BES 10 Instalation Guide

Still no go :smileysad:

Provider=SQLNCLI10;Server=BES10\BLACKBERRY;Database=master;Network=dbmssocn;Trusted_Connection=Yes
<#02>[25000] (03/19 15:22:34.372):{0x4B8} ConnectionItem::ConnectToDB: COM Error 0x80004005 - Unspecified error - Source: "Microsoft SQL Server Native Client 10.0" - Description "SQL Server Network Interfaces: Error Locating Server/Instance Specified [xFFFFFFFF]. " - Command "ConnectionItem::ConnectToDB"
<#01>[10000] (03/19 15:22:34.388):{0x4B8} CDataContainer::smileyvery-happy:oValidate: CBDSDBComp failed to validate. Result: 1.
<#04>[40000] (03/19 15:22:34.388):{0x674} BDSDBInfoDlg executes EnableControls.
<#03>[30000] (03/19 15:22:34.388):{0x674} Pause banner animation (OnFinishInstall) for CInstallDlg
<#01>[10000] (03/19 15:22:34.388):{0x674} An attempt to connect the database was unsuccessful. For more information, check the installation log files on the computer.
<#03>[30000] (03/19 15:22:34.388):{0x674} Could not load a caption - defaulting to banner title.

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Guru III
knottyrope
Posts: 30,318
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 10 Instalation Guide

did you install it as BESAdmin?

 

if not could be permissions on SQL

 

 


Double check permission according to this

 

KB02276 - Assigning permissions for a BlackBerry Enterprise Server service account

 

 



KB15582 - BlackBerry Enterprise Server might not work correctly in Microsoft Exchange environments w...

 

 



What is the BESAdmin service account?
http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Solution/What-is-the-BESAdmin-service-a...

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.