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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 3
Registered: ‎05-28-2010
My Device: BB Bold
Accepted Solution

BES 10 Management Studio Dashboard

Hi,

 

we installed BES 10.1.1 on a Windows 2012 server (fresh installation of OS and BES). When I log into the management studio I only see grey placeholders in the dashboard, no tables or diagrams, e.g. we assigned some devices to users, but under "Top 5 mobile devices" I can only see a grey background.

 

I tried different browsers and users (local BES admin and the domain admin I used for the software installation) always with the same result.

 

Did anyone have the same problem?

Thanks.

 

New Contributor
Posts: 6
Registered: ‎05-05-2013
My Device: Z10

Re: BES 10 Management Studio Dashboard

You May have to install Flash

New Contributor
Posts: 3
Registered: ‎05-28-2010
My Device: BB Bold

Re: BES 10 Management Studio Dashboard

Thanks for the answere.

Yes, it was (only) a flash problem. IE 10 on Windows 2012 has an integrated flash player. So I thought, flash was available, but I had to activate flash first (feature "Dektop Experience").

 

Now with flash active the dashboard is fine.