06-26-2013 09:35 AM
So i'm add certificates to all store on the server but it not work. I try to use a SRP Id and give an ansver how it go.
04-22-2014 03:15 PM
Hi, old thread but I had this exact problem today and discovered something.
KB32363 is incomplete. I have discussed with blackberry support as I found their error while I was on the phone with them and hope they will be updating the KB but. If you have this problem, here is what their KB Says, and I will point out what is wrong.
The KB Says:
The Computer hosting the BDS component does not trust the certificate presented by https://discoveryservice.blackberry.com/discoveryP
Ensure that the computer hosting the BAS component does have the GeoTrust Global CA certificate installed. Current link to download the GeoTrust certificate is http://www.geotrust.com/resources/root-certificate
What they didn't say that they should have said.
IT IS NOT JUST THE BDS COMPONENT.
Both the computer hosting the BDS Component, AND, the computer hosting BAS must have this root certificate installed and TRUST the certificate for the discovery service.
Otherwise the problem will not go away.