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BlackBerry® Enterprise Service 10

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Contributor
amunozbes10
Posts: 10
Registered: ‎02-11-2013
My Device: z10
My Carrier: movistar

BES 10 & Z10 SLOW RECEPCION EMAIL

good morning, I have a server bps 4.5 with 25 users and work perfectly. I installed a test server BES10 with my exchange server and I connected a blackberry Z10, the activation done correctly, the problem is that the old blackberry receive mails almost instantly even earlier than Outlook, on the Z10 with BES10 receiving e takes 4 to 5 minutes. This is normal operation?

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Forums Advisor I
oliwer
Posts: 581
Registered: ‎05-23-2008
My Device: BB10 and WiFi PB
My Carrier: .

Re: BES 10 & Z10 SLOW RECEPCION EMAIL

This is not normal, should be faster. But BDS creates a tunnel for the device which is using ActiveSync and is not sending mails directly.
Maybe your ActiveSync Server is low in performance?
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Contributor
amunozbes10
Posts: 10
Registered: ‎02-11-2013
My Device: z10
My Carrier: movistar

Re: BES 10 & Z10 SLOW RECEPCION EMAIL

The server is in the same lan connection.

But other devices is ok, for example iphone.

 
I do not understand the problem
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