BlackBerry® Enterprise Service 10

[SeanD]

Hi,

I am trying to install a brand new BES 5.0.3 on a fresh Windows Server 2008 R2 SP1. All Windows updates are installed. When I run the setup.exe as Administrator, the setup program just hangs. If I look in task manager I see a program not responding. Is there something that should not be installed on the server to get it working?

Thanks,

Sean

[knottyrope]

dont install it as administrator, use BESAdmin

What is BES admin service account
http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Solution/What-is-the-BESAdmin-service-a...

2008 updates

BAS wont open on 2008 R2
http://www.blackberry.com/btsc/KB23927

[SeanD]

I am logged in using the BES Admin userid (blackberry).  I am building a replacement BES 5.0.3 server and this blackberry user is the same profile used currently in the production BES.

I have done a ton of testing since last night, trying different OS's and it seems to be a problem with the domain.  If I log in as a different BES administrator on one of our other domains, the installer works.  When I go back to this problem one, the installer does not work.  I am pretty sure there are no GPO's preventing this from working, but you never know what other people here have done.

Getting closr, but still no resolution and I need to get this new BES working 100% by Monday.

Sean

[knottyrope]

you added BESAdmin as a local admin to the server?

[SeanD]

Yes.