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BlackBerry® Enterprise Service 10

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New Contributor
ScoobyDo
Posts: 9
Registered: ‎10-18-2012
My Device: Blackberry 9800
My Carrier: TMobile
Accepted Solution

BES 5.0.4 "LDAP: LDAP_bind_s error = 0x00000052"

Hi,

 

I have a BES 5.0.4 running on Windows server 2008 R2 and the application event log is full of "LDAP: ldap_bind_s error = 0x00000052" warnings, although the BES users are not complaining I'm pretty sure they shouldn't be there.

 

Please can you advise/point me in the right direction to resolve.

 

PS I have also noticed that we can't access the BES console when logging in as the BesAdmin but can access via local admin (BAS) account.

 

Thanks in advance

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Forums Advisor I
freakinvibe
Posts: 631
Registered: ‎08-29-2008
My Device: Q10
My Carrier: Swisscom

Re: BES 5.0.4 "LDAP: LDAP_bind_s error = 0x00000052"

Which service is throwing that error? Please post the full event log entry.

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New Contributor
ScoobyDo
Posts: 9
Registered: ‎10-18-2012
My Device: Blackberry 9800
My Carrier: TMobile

Re: BES 5.0.4 "LDAP: LDAP_bind_s error = 0x00000052"

It was the BlackBerry Messaging Agent Event ID:25117 but I have now managed to sort this myself by doing the following below.

 

1. Open regedit on the BES.

2. Go to either:

    32-bit: HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterprise Server\Agents

  or

    64-bit: HKEY_LOCAL_MACHINE\Software\WOW6432Node\Research In Motion\BlackBerry Enterprise Server\Agents 3. Export the Agents key.

4. Set the LDAPSearch value to 0.

5. Restart the BlackBerry Controller service.

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