05-05-2009 02:19 PM
I have a question about one item in the BES 5.0 Upgrade Guide for MS Exchange.
I'd like to perform the upgrade by moving to a virtualized Windows 2008 server on our ESX cluster instead of upgrading in place.
In the upgrade guide on page 43 the guide states:
After you finish: After you complete the upgrade process, users must reactivate their BlackBerry devices. Instruct users to connect
their BlackBerry devices to the BlackBerry® Desktop Manager or BlackBerry® Web Desktop Manager to receive new SRP routing
and service name information.
Is that correct?
Normally if you moved a user from one BES server to another they don't have to reactivate their device.
Can you please confirm or deny the accuracy of that statement? It has a big impact on our 250 device users if they all have to reactivate, and would chnage my plans for the upgrade accordingly.
05-06-2009 12:22 PM
One new item I found is a new tool called the Blackberry Enterprise Transporter.
You can use it to move users either in live mode or in bulk from one BES domain to another.
I installed a trial of BES 5.0 with a new database and used the transporter tool to move a couple of handhelds and it worked very smoothly. It is kind of slow, but it gets the job done.
That's probably the approach I'm going to take now.
05-06-2009 12:47 PM
Thanks for the tip. I'll look into it.
What upgrade path are you taking?
I'm curious since I have a single server, with roughly 200 users, and would like to move it to a new virtualized server as well.