09-23-2009 02:40 PM
Anyone have a suggestion for the following scenario or know how I can submit a feature request?
We allow users to bring their own device and connect it to our BES. We still reserve the right to wipe the device when they leave. Since the device belongs to them, we don't want to completely disable the device, we just want to remove our data. However, in v5.0 of BES the following options are the only two available:
- Specify new device password and lock device
- Delete all device data and disable device
In 4.1.6, the option was there to "Wipe and lock" which would work, but was less than ideal since we would have to give the user a password. What I *really* want to do is just wipe and reset the device, which will remove the data and require them to reconfigure their device. I know I can just set the password and tell them to type a wrong password in 10x, but that is less than ideal. Once a user leaves, the less interaction that is required, the better.
I'm open for suggestion, so fire away!
Thank in advance,
Solved! Go to Solution.
I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
09-23-2009 05:07 PM
Delete all device data and disable device
That should do what you want. It really disables it from using BES. It resets it to factory.
BESAdmin's, please make a signature with your BES environment info.
BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008
09-23-2009 05:25 PM