09-05-2012 09:39 AM
Hi. We have couple of handhelds 9320 in our environment and when I try to inslall remotely some application there is in View resolved applications all application is on tab Other configured applications and have error with „unknown device”. Any clue to resolve this error and able to install remotely application on 9320 handhelds?
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
09-05-2012 10:27 AM
Tweedle wrote:Hi. We have couple of handhelds 9320 in our environment and when I try to inslall remotely some application there is in View resolved applications all application is on tab Other configured applications and have error with „unknown device”. Any clue to resolve this error and able to install remotely application on 9320 handhelds?
Are your XML files being updated?
KB13589 - How to update the device.xml and vendor.xml files
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
09-05-2012 04:06 PM
I forgot about this
I must search in database whitch address is in vendor and devices link. I remember that I set it from my local network but some updates maybe change this.
09-06-2012 05:06 AM - edited 09-06-2012 05:07 AM
I check this and Device.xml and Vendor.xml is ok. There is a problem with Search for new wireless BlackBerry Device Software bundles with 9320 Handheld. There is no software for this model available yet?
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
09-06-2012 12:13 PM
the carrier might not have approved of a new version yet.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope