01-28-2010 10:57 AM
we are running a BES 5 w SP1 und MR 1 connected to a MS Exchange 2007.
Everything runs fine exept when I try to send software wireless (OTA) from the BES to Bold 9700 devices.
In the vendor.xml I can see the device and the firmware-version (under the name of my carrier t-mobile).
In the device.xml the device is also listed.
Then I assign a software to a user with a Bold 9700 device.
When I look to "view resolved applications" I see nothing in the "Resolved applications"-fields. I just find the software under "other configured applications" with a "unknown device" message.
The software runs in exactly that version on the devices when installed over the webbrowser.
The BES pushes it to every device with a fw version 4.x we have.
Before installing MR1 we had the same problem with Bold 9000-Models running FW 5.x.
Do you have any idea what the cause could be?
01-29-2010 09:31 AM
Check device.XML although it should self update.
also make sure your APP is compatable with OS 5.0 and the 9700.
03-23-2010 05:19 AM
In the rim link said for version 5.0 automatically bes server connect to rim website and download the files every hour. Is it neccesarry to do a configuration in the bes server? we have a bes 5.0 sp1 mr1 and the files are not updated and we search the files in rim website and there are differents from we have in the server
03-23-2010 09:56 AM
Sure you can manually update them.
03-23-2010 10:24 AM
ok we can update manually, but this atumatic way is possible? We are looking for some information about it but we don't find anything.
03-23-2010 10:33 AM
Do you allow your BES web access?
Runnign any Firewall software on it?
03-23-2010 01:01 PM
we upadated manually the device.xml and vendor.xml and we continue with the same problem than lompoc, we can deploy the aplication to 8520 and 9700. In the bes 4.1.6 we can deploy the same application without any problem. And for other models like 8100 and 8800 we can deploy the application.
Any idea we can do???
thanks for your responses
03-24-2010 05:48 AM - edited 03-24-2010 07:10 AM
We found another post in the forum http://supportforums.blackberry.com/t5/BlackBerry-
03-24-2010 09:27 AM
Nice find and thanks for sharing your solution.