08-04-2009 06:21 AM
I have successfully removed our BPS and installed a trail version of BES5.
The install went ok, got through a couple of problems but it all went through ok and all services started ok.
However when I try and log into the web console or the webdesktop I get an error message like this:
This problem can be caused by a variety of issues, including:
For offline users
You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds
To view recently visited webpages (might not work on all pages)
I know our internet is working as I can post this, and I have checked by security settings within Explorer.
What do I need to do to get this up and running?
08-06-2009 02:51 PM
You will want to verify that both BlackBerry Administration Services are started. Even though they may have started after the install, they may have crashed. The easiest way to figure out BAS issues is to see what exceptions are in the BAS-AS log file.
Off the top my my head, do you have IIS installed on the server?
09-03-2009 03:44 PM
i had exactly the same problem and i realized that when starting BES, IIS was first binding to port 443, as a result trying to connect to console simply failed. what i did is that i gave a different port number for https during install (ie 663)