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BlackBerry® Enterprise Service 10

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Contributor
nevodj
Posts: 38
Registered: ‎11-06-2012
My Carrier: Telstra

BES Not picking up BBM email invites

Hello,

 

Blackberry messenger invites by email, are not getting picked up by the BES / Blackberry.

The invite comes into the inbox and just sits there.... it does not appear as an invite in BBM.

Normally BBM or the BES would pick this email up and process it as an invite?

Is there a problem with my BES?

I'm running 5.0.4

 

 

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Guru III
knottyrope
Posts: 29,211
Registered: ‎06-25-2008
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Re: BES Not picking up BBM email invites

BES wont pick up BBM invites

 

BBM is peer to peer service



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Trusted Contributor
JohnPiz
Posts: 112
Registered: ‎12-28-2012

Re: BES Not picking up BBM email invites

verify the logs on the bes server, recycle mailboxstore service



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Contributor
nevodj
Posts: 38
Registered: ‎11-06-2012
My Carrier: Telstra

Re: BES Not picking up BBM email invites

which log file?

 

I tried restarting the whole server, it didnt make any difference..

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Super Contributor
freakinvibe
Posts: 497
Registered: ‎08-29-2008
My Carrier: Swisscom

Re: BES Not picking up BBM email invites

BBM invites should be sent as PIN messages, not as emails, whenever possible. It is possible to use email to invite people, but this sometimes fails (as in your case).

Please ask the sender to use PIN to send invites.
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Contributor
nevodj
Posts: 38
Registered: ‎11-06-2012
My Carrier: Telstra

Re: BES Not picking up BBM email invites

Ok... but there has to be a way to fix this... it never used to happen.

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