BlackBerry® Enterprise Service 10

[daniellongo]

Guys

The environment is :

- BES 5.0.3 MR6 ( I believe)

- 2 BES Server using high availability

- 2 Remote Database Server working in Cluster

- 2 Remote BAS using high availability 

- 2 Remote Router using high availability

- Microsoft Exchange Server 2007 

- Over 68.000 accounts on Active Directory Domain

- Over 1.100 accounts on BES

I can`t do nothing on BES cause my database has over 100 GB, in MSAddresses has a milion entries, I found this article KB21237, but I wan`t to know the opinion of the BES Administrators, and if anyone already had this problem?

OBS: I can`t log in on BAS, still thinking a lot of time and display that my user is incorrect.

Thanks a lot

DL

[oliwer · Accepted solution]

Had this already and got a script by RIM for cleanup.
Altering the database by yourself is never a good idea, so you should really contact RIM or your wireless service provider to get in contact with RIM.

[daniellongo]

Thanks Oilwer 

I will open a ticket to investigate this problem.

[markhouldridge]

Hi, 

We are experiencing the same issue here.  Could you send me a copy of the script RIM provided you with?

regards