Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
Posts: 7
Registered: ‎05-06-2013
My Device: None
My Carrier: Rogers

BES10.1 UDS APN Certificate Approval?

Hey guys,

So I've installed BES 10.1 on a 60 day trial, and I'd like to get the IOS/Android stuff working, I tried to get an APN but it says Blackberry has to approve the company information, and someone would be contacting us to validate the info. It's been over a week now, anyone else have any info on how long this will take?

Highlighted
Contributor
Posts: 23
Registered: ‎07-31-2009
My Device: Z10
My Carrier: Verizon

Re: BES10.1 UDS APN Certificate Approval?

That's way too long. I've done it a few times and it was always approved in 3-4 hours (even though it said a couple days.)

 

You may want to submit a new one or contact BlackBerry.

Contributor
Posts: 30
Registered: ‎10-12-2010
My Device: Not Specified

Re: BES10.1 UDS APN Certificate Approval?

Mine was a matter of an hour.  I would resubmit. The first time I did it I realized it was using my service account as the email address, so I never got the reply.  There was no problem when I submitted the request again.

New Contributor
Posts: 7
Registered: ‎05-06-2013
My Device: None
My Carrier: Rogers

Re: BES10.1 UDS APN Certificate Approval?

Alright, I'll try to resubmit, lets see how this goes...