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BlackBerry® Enterprise Service 10

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Contributor
comomap
Posts: 25
Registered: ‎04-23-2012
My Carrier: Vodafone Germany
Accepted Solution

BES10 (BDS) and Lotus Traveler 8.5.x & 9

Hi,

 

how can i delete the field "domain" for the users Traveler account? I can't set it to blank in the Email Profile Configuration. The Field is provisioned with the internal Active Directory domain, which lets the Traveler not working properly.

 

Any idea?

 

Kind Regards,

MAP

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Regular Contributor
DHulka
Posts: 53
Registered: ‎06-25-2012
My Carrier: Rogers

Re: BES10 (BDS) and Lotus Traveler 8.5.x & 9

Select the user in BDS

Edit User

Email Profiles

Hit Wrench symbol

Choose the option to Override MS AD Settings

Clear the domain

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Super Contributor
DigitalFrog
Posts: 250
Registered: ‎04-01-2008
My Carrier: Telus

Re: BES10 (BDS) and Lotus Traveler 8.5.x & 9

Yes, DHungate has the right of it - That's exactly the steps RIM walked me through to get ours up and running.  Note that this has to be done for each user to setup, currently there is no way to make it a default policy.

posted by DigitalFrog
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Regular Contributor
DHulka
Posts: 53
Registered: ‎06-25-2012
My Carrier: Rogers

Re: BES10 (BDS) and Lotus Traveler 8.5.x & 9

When you are adding the user to the system though you have the option to override the AD settings so its easy as you are adding, but a pain to go back through.
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