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BlackBerry® Enterprise Service 10

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New Contributor
rbriston
Posts: 3
Registered: ‎04-19-2013
My Device: Z10
Accepted Solution

Blackberry Balance

Hi

 

I have installed the BES 10 and activated 4 Z10 phones without issue.  I am seeing that the personal email accounts are seen both in the personal and work sides, is this normal or am I missing a setting on the server?  Same things goes for the facebook postings (they are visible in both Hubs) and BBM messages.

 

Thanks

Richard

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry Balance

teh HUB can access both but still keeps them separated

 




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Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


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New Contributor
rbriston
Posts: 3
Registered: ‎04-19-2013
My Device: Z10

Re: Blackberry Balance

The only difference I see is the apps are not accessible on both sides along with some of the appointments in the company calendar.  I would assume things like personal email, and the emails associated with apps like Facebook, would not be available on the work side.

 

Thanks for your answer.

Trusted Contributor
Hape
Posts: 146
Registered: ‎08-18-2010
My Device: Z10

Re: Blackberry Balance

I think you want to have two BB-HUBs :-)

 

But social apps are not in the Work-Perimeter. They are in the Personal Perimeter.

 

BlackBerry HUB is just a one feed notification center.

Means you can see every source notification on the HUB with one gesture.

 

If you wish you can modify these on the HUB Settings.

In BB HUB Select Notfications > tap on the three dots in the right below corner > Select Settings

 

Regards,

Hape

New Contributor
rbriston
Posts: 3
Registered: ‎04-19-2013
My Device: Z10

Re: Blackberry Balance

That makes sense, now if I can define these HUB settings on the BES 10 server that would be great!!  Thanks to both of you for your help.

Trusted Contributor
Hape
Posts: 146
Registered: ‎08-18-2010
My Device: Z10

Re: Blackberry Balance

On the server check policy:

 

Policy:

Unified View for Work and Personal Accounts and Messages

 

Description:

Specify whether the BlackBerry Hub displays work and personal accounts and More... messages together in a single view. If you set this rule to Disallow, the device must display work accounts and messages in a separate view from personal accounts and messages in the BlackBerry Hub.

Which you can find in the Software-Settings Tab.

 

Perhaps this fullfills exactly that what you want :-)

 

Regards,

Hape

Regular Contributor
kotji
Posts: 94
Registered: ‎07-30-2012
My Device: Os7.1

Re: Blackberry Balance

Hi
 
I have installed the BES 10 and activated 4 Z10 phones without issue.  I am seeing that the personal email accounts are seen both in the personal and work sides, is this normal or am I missing a setting on the server?  Same things goes for the facebook postings (they are visible in Hubs) and BBM messages.
 
Thanks
superbunma
Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry Balance

that is correct as HUB can access both work and persoanl but yet keep them separated

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Regular Contributor
kotji
Posts: 94
Registered: ‎07-30-2012
My Device: Os7.1

Re: Blackberry Balance

Same things goes for the facebook postings (they are visible in Hubs) and BBM messages.
 
Thanks
Kotji
Regular Contributor
kotji
Posts: 94
Registered: ‎07-30-2012
My Device: Os7.1

Re: Blackberry Balance

rim help.
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Hape Trusted Contributor