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BlackBerry® Enterprise Service 10

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Contributor
belkin007
Posts: 29
Registered: ‎10-20-2009
My Device: Not Specified
Accepted Solution

Blackberry Browser "Communication Error" effected only on Blackberry devices with OS 7

BES 5.0.3 MR5

Windows 2003 SP2

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We are currently having trouble with Blackberry devices with the operating system  version 7.0 only; our corporate users are unable to browse the internet with their Blackberry browsers that are configured to use the BES MDS proxy settings, instead they are receiving the following message:

" A communication error occurred: ""  when browsing any website.

 

Please note that the problem is only effected with Blackberry devices model 9900 with OS v7.0 bundle 1465, older Blackberry devices with OS v6.0 browser are functioning normally.

 

 

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Contributor
belkin007
Posts: 29
Registered: ‎10-20-2009
My Device: Not Specified

Re: Blackberry Browser "Communication Error" effected only on Blackberry devices with OS 7

Fixed,

 

Upgraded the device firmware to the latest version

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Guru III
knottyrope
Posts: 29,815
Registered: ‎06-25-2008
My Device:

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Re: Blackberry Browser "Communication Error" effected only on Blackberry devices with OS 7

thanks for sharing your solution with us

 




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