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BlackBerry® Enterprise Service 10

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New Contributor
kpepper
Posts: 7
Registered: ‎01-31-2013
My Device: z10
Accepted Solution

Blackberry Device Service Installation - SRP ID and key required

Hi, previously I have installed BESX and have been sent these details by email.

 

For BES10 I only received the License Key and serial with the software download link.   How do I get hold of the SRP ID and SRP Auth key,

 

Thanks in advanced. 

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
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Re: Blackberry Device Service Installation - SRP ID and key required

This is what I got from email link and for BDS use the red highlighted one

 


BlackBerry Enterprise Service 10 - 60 Day Trial (20 user)

Quantity: 1
 Download
BlackBerry Device Service version 10.0

Quantity: 1

Number 1 of 1
Serial Number: Sxxxxxxxx
License Key: 
  
Universal Device Service version 10.0

Quantity: 1

Number 1 of 1
Serial Number: License Key: 
  
BES10 EMM Standard for BlackBerry v10.0 - Trial License (20 user)

Quantity: 1

Number 1 of 1
CAL ID: CAL Authentication Key: 
  
BES10 EMM Standard for iOS and Android v10.0 - Trial License (20 user)

Quantity: 1

Number 1 of 1
CAL ID: C
CAL Authentication Key: udst

 




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New Contributor
kpepper
Posts: 7
Registered: ‎01-31-2013
My Device: z10

Re: Blackberry Device Service Installation - SRP ID and key required

This is all I received when I registered, for Blackberry Enterprise service 10.    Previously we used BESX as there was no license fee's required.  Because we now have some blackberry z10s we need the new blackberry 10 service.  Which we believe to be free, however we pay a device cal of $99 for each device.

 

Is it possible I am supposed to be upgrading from besx using my previous srp and cals ?  I am hoping we can set the new server up as an independent server.

 

 

 

Distribution Center for BlackBerry Software

Thank you for using the BlackBerry wireless solution. Here you can find information on your order. Be sure to print out this page and keep for your records. Order Information

 

 

Product

BlackBerry Enterprise Service 10

BlackBerry Device Service version 6

•Number 1 of 1 •Serial Number: S2xxxx679 •License Key: xxxx-c647-xxxx-8fue-xxxx-pkc7-wnqm-47jm-25y4-xxxx

Universal Device Service version 6

•Number 1 of 1 •Serial Number: S225xxxx3 •License Key: xxxx-xxxx-i9s2-imb7-iqij-a6md-arwt-xxxx-xxxx-xxxx

Forums Advisor I
oliwer
Posts: 581
Registered: ‎05-23-2008
My Device: BB10 and WiFi PB

Re: Blackberry Device Service Installation - SRP ID and key required

BES 10 Server is for free, but CALs are not.
If you do not want to pay for the BES10 CALs you have to use a direct ActiveSync connection.
Ther SRP ID ind CAL is listed in your post as Serial Number and License Key.
So you don't need to use your BES Express SRP License. And you cannot use BES Express CAL keys.
New Contributor
kpepper
Posts: 7
Registered: ‎01-31-2013
My Device: z10

Re: Blackberry Device Service Installation - SRP ID and key required

Ah ok, that makes sense.  So once we have paid for some device CALs we receive the CAL key.

 

We should be getting them through today, so will update once working.

 

Thanks.

Regular Contributor
DHulka
Posts: 53
Registered: ‎06-25-2012
My Device: Z10

Re: Blackberry Device Service Installation - SRP ID and key required

Sign up for the BES 10 Demo, you'll get an SRP that way, its the easiest method if you are just doing upgrade CALs.
New Contributor
kpepper
Posts: 7
Registered: ‎01-31-2013
My Device: z10

Re: Blackberry Device Service Installation - SRP ID and key required

ok the problem was, i couldnt install blackberry device service as i needed a device cal first.

 

My plan was to setup the server before the smartphones had arrived.

When I downloaded blackberry device service the email contained

 

 serial number

and license key

 

What you also need is the device cals which you will only receive after purchasing bb10 device Cals

 

Thanks for the responses

Regular Contributor
kotji
Posts: 94
Registered: ‎07-30-2012
My Device: Os7.1

Re: Blackberry Device Service Installation - SRP ID and key required

I' sorry. Help me agin.
Contributor
Mgamiet
Posts: 17
Registered: ‎02-10-2012
My Device: Torch

Re: Blackberry Device Service Installation - SRP ID and key required

I went through this too and found the following:

 

When you get the software you also get a listing of keys etc... It's bad design in BB's installation wizard that they don't use the same terms for the wizard's required fields for what is listed in the text file. Here's the translation:

 

Product Download Available
BlackBerry Enterprise Service 10 - 60 Day Trial (20 user)

Quantity: 1
Download
BlackBerry Device Service version 6

Quantity: 1

Number 1 of 1
Serial Number: XXXXXXXXX 
License Key: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX

Universal Device Service version 6

Quantity: 1

Number 1 of 1
Serial Number: XXXXXXXXX (In BES10 Installation, This is SRP Identfier)
License Key: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX (In BES10 Installation, This is SRP Authentication Key)

BES10 EMM Standard for BlackBerry v10.0 - Trial License (20 user)

Quantity: 1

Number 1 of 1
CAL ID: XXXXXXXXXXX 
CAL Authentication Key: XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX (In BES10 installation, this is the CAL Key)

BES10 EMM Standard for iOS and Android v10.0 - Trial License (20 user)

Quantity: 1

Number 1 of 1
CAL ID: XXXXXXXXXXX
CAL Authentication Key: XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX

New Contributor
reemeh
Posts: 4
Registered: ‎07-14-2013
My Device: q10

Re: Blackberry Device Service Installation - SRP ID and key required

i used to have a Q10 and then i sold it and got iphone 5 so i downloaded the application bes10 and am stuck with the server adress SRP ID

so if anyone can help me with the server adress SRP ID that would be great :smileyhappy: