02-11-2013 05:44 PM
Trying to figure out an issue. In my event viewer I have three errors.
Unable to convert SRP key to binary value
[SRP] No authentication key configured
Could not get SRP configuration from the database
I entered in all the key information when I did the intial install, everything was happy. Then when the installation was completing it could not start the Blackberry Dispatcher Service.
I tried to edit the SRP key from the BES console:
Blackberry Solution topology > Component View> Blackrry Device Service > BES Server
I get the request could not be completed. I have no idea how else I can change the SRP key... Any guidance would be appreciated.
Would really like to avoid reinstalling BES 10.
Solved! Go to Solution.
02-12-2013 07:21 PM
thanks for sharing your solution