02-11-2013 05:44 PM
Trying to figure out an issue. In my event viewer I have three errors.
Unable to convert SRP key to binary value
[SRP] No authentication key configured
Could not get SRP configuration from the database
I entered in all the key information when I did the intial install, everything was happy. Then when the installation was completing it could not start the Blackberry Dispatcher Service.
I tried to edit the SRP key from the BES console:
Blackberry Solution topology > Component View> Blackrry Device Service > BES Server
I get the request could not be completed. I have no idea how else I can change the SRP key... Any guidance would be appreciated.
Would really like to avoid reinstalling BES 10.
Solved! Go to Solution.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
02-12-2013 07:21 PM
thanks for sharing your solution
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V