BlackBerry® Enterprise Service 10

[JPK]

I can confirm that doing the Security wipe and reactivating the phone fixes the issue.

[Sysgen]

Did you do a backup, wipe and restore? I just hope that doing the restore of previous settings does not bring the problem back!

[JPK]

Sorry, I didn't. It is only a test phone so I didnt' really have anything on it that needed to be backed up.

[Sysgen]

Great, the security update failed and I now have a picture of a phone and usb connection. I DID not disconnect or interrupt the process in any way. I am now following this procedure.

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=1E228C87F4522814A92A74063CADE977?...

[JPK]

Yeah, that happened to me the first time I wiped the phone. What a PITA. Looks like there are still quite a few bugs to work out not to mention all the missing features from BES 10. I'm just glad we got to test it out before buying. I think I will wait until the mystical updated BES comes out, hopefully it will fill in a lot of the gaps.

One other thing, does anyone find that the phone flips to landscape mode way to easily? If I place the phone down on the table it seems to flip on me?

[Sysgen]

Haven't heard about that mystical BES10 update, care to share

Yes, I find that too but not all the time.

[JPK]

I've just seen on the boards that there is a BES 10 update coming in May that will allow you to activate BB 6, 7 and 10 devices all on the same server, no more need for seperate servers. This is just a rumor though, not sure if it is confirmed. 

You will also be able to have just a WorkSpace so if you are handing out company phones you don't have to have a personal space.

I'm also hoping we will be able to set email signatures, lock info, setup network drives for the user using Blackberry Work Drives, etc....

[Sysgen]

Yup, all things I also would like to see

[javajunkee]

---

-BD- wrote:

The following KB now exists for this:

KB33705

---

I can confirm this worked for me. Very frustrating as I spent 3 - 4 hours yesterday struggling with this issue. I'm not quite sure how to tell the CEO (who is currently piloting/evaluating a Blackberry 10), that we'll need to wipe his device.

- looks out the windows and rolls his eyes -

[Sysgen]

Same scenario, I've just done it on my CEO's phone and it worked. Another bug now, since the restore or maybe it was like that before, if I click on the phone and then contacts, I have no contacts !!!!! What ! But I do have contacts in the Contacts App