Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
Contributor
Posts: 11
Registered: ‎01-02-2014
My Device: Blackberry Q5

Blackberry Z10 - Pager Number

Hi, in our company we use short call number between employes (for example: 9919) and store that number in Contacts under PAGER and since Blackberry OS 5 when I get one incoming call from Pager number the Contact name is showing fine but with the OS 10 the Contact name is not showing.

 

When we sync contacts we do not see the Pager attribute on the device contact

 

BES 10.1.3

Blackberry OS 10.2.1

 

Thanks in advance.

Trusted Contributor
Posts: 178
Registered: ‎07-31-2008
My Device: RIM Z10

Re: Blackberry Z10 - Pager Number

Try edit your contact on BB 10 with Pager field (there is 3 of them) and then check it in your mail program.
This not make mistakes, who does nothing.
Włodzimierz Lenin

BES 5.0.4,BES 10.2
Contributor
Posts: 11
Registered: ‎01-02-2014
My Device: Blackberry Q5

Re: Blackberry Z10 - Pager Number

Doing some test I see that when we search a remote contact and we save it on our BB 10. we do not see the pager field.

 

It worked on BB 5 but since BB10 we cannot call or identify a corporate phone number.

 

Is it possible to setup the contact fields from BES10?

 

Thank in advance

Guru III
Posts: 31,139
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry Z10 - Pager Number

I added in a pager number to a contact in outlook 2010 and it would sync to my Z10 but I am on BES 10.2

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V