01-23-2013 02:09 PM
We have a couple users at our agency that seem to be randomly losing their calendar appointments on their Blackberry's from their Outlook. We are running BES 18.104.22.168
In order for me to fix this temporarily and resync the calendar events, I can turn off wireless sync and then turn it back on and the calendar events will come back. I would like to not have to do this as it is a inconvenience for our users which are physicians and they need their calendars on the go.
What could be causing this and how can we fix this?
All the users that are having an issue are running Blackberry Bold's 9930's on Verizon and also are running the latest software for the phone.
01-23-2013 02:31 PM
What mail server version?
We are on BES 5 SP3 and dont experience this
Maynt times CDO is wrong version unless you are using EWS
What version CDO.DLL is installed on BES?
Use search *cdo.dll on Exchange to find it and dont forget to look at hidden files during your search. Right click and choose properties to find the version of CDO.DLL