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BlackBerry® Enterprise Service 10

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Contributor
cornep
Posts: 33
Registered: ‎09-11-2011
My Carrier: Vodacom

Cannot connect to exchange server

We have a number of Z10 phones in my company and we worked perfectly with Exchange server. Our IT guys moved us to a new exchange server and we now cannot connect. All our ipads connect without a problem. What is different with the Z10? We keep getting g the same message that the server is not available or settings are incorrect.
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JSanders
Posts: 80,546
Likes: 22,316
Solutions: 5,748
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Cannot connect to exchange server

Have you asked your BES or IT Admin?

Is this a BES10 server?

 

 

I will ask a moderator to move this thread to the BES10 forum section.




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Contributor
cornep
Posts: 33
Registered: ‎09-11-2011
My Carrier: Vodacom

Re: Cannot connect to exchange server

No we are just connecting via exchange active sync
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Contributor
cornep
Posts: 33
Registered: ‎09-11-2011
My Carrier: Vodacom

Re: Cannot connect to exchange server

And yes, I have been talking to them, they are also confused.
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