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BlackBerry® Enterprise Service 10

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Veect
Posts: 2
Registered: ‎05-22-2012
My Device: 9780

Cannot log into BB Fusion or UDS

Both were installed using our BES Admin account. I've tried AD domain admin acounts and local admin accounts.

 

These are the the errors in the logs :

 

2012-06-07 20:19:21.834 ForkJoinPool-1-worker-2 ERROR com.rim.fuse.server.bws.BWSDomain rcspf Caught WebServiceException while trying to execute 'getAuthenticators' on domain "my domainwithin 11ms
2012-06-07 20:19:21.835 ForkJoinPool-1-worker-2 ERROR com.rim.fuse.server.bws.BWSDomain rcspf Caught WebServiceException while trying to execute 'getEncodedUsername' on domain "mydomain" within 13ms
2012-06-07 20:19:21.835 ForkJoinPool-1-worker-2 WARN com.rim.fuse.server.bes.BESDomain rcspf Could not establish a connection to domain "my domain"
2012-06-07 20:19:21.835 qtp9470766-28 ERROR com.rim.fuse.server.rx.FuseRXEngine$ Error occurred during aggregated login: No Domains accepted the credentials.

 

I have reinstalled the applcations more than 10 times.I tried fresh installed of 2008 R2 same issues

 

Please assist 

BlackBerry Technical Advisor
FaceMan
Posts: 212
Registered: ‎04-01-2008
My Device: Not Specified

Re: Cannot log into BB Fusion or UDS

Hi Veect

 

Is BMF and UDS installed on the same box? Also the logs below are from BMF login attempt. Since UDS login is failing, can you check and see what login error is logged in the GUI logs for UDS?